When your hot water suddenly runs out, or you notice your water heater struggling to keep up, it’s natural to wonder who you should call for help. Many homeowners in the Virginia Beach area ask the same question: Does a plumber install a hot water heater, or should you call an HVAC company instead? The answer depends on your specific situation, but understanding the roles of both trades can help you make the right call and restore your home’s hot water quickly.

The Role of a Plumber in Water Heater Installation
Plumbers are trained to work with your home’s water supply and drainage systems. Because a hot water heater is directly connected to those systems, many plumbers do install and replace water heaters. Their work typically includes:
- Disconnecting and removing old units safely.
- Connecting the new heater to your home’s water lines.
- Ensuring proper drainage and venting (if required).
- Checking for leaks and making sure everything is sealed and secure.
If you’re installing a traditional tank water heater, a licensed plumber is often the right professional to call. They understand the water pressure needs of your home, can handle pipe modifications, and are experienced in resolving unexpected issues like corroded fittings or outdated plumbing connections.
When an HVAC Technician Handles Water Heater Installation
While many people associate HVAC companies only with heating and cooling, these professionals often handle hot water heater installation and service as well. This is especially true for tankless water heaters or systems that connect directly with your home’s heating equipment.
An HVAC technician, like the experts at Miller’s Heating and Air Conditioning, can:
- Install high-efficiency tankless water heaters.
- Address electrical or gas line connections needed for the unit.
- Ensure the system is properly vented for safety.
- Integrate the water heater with other systems in your home.
Because tankless systems are more advanced and energy-efficient, many HVAC professionals receive specialized training in their installation and service.
So Who Should You Call?
The decision between a plumber and an HVAC company often comes down to the type of water heater you have and the scope of the installation.
- Traditional Tank Water Heater: A plumber or an HVAC technician can often handle the installation. If you’re only replacing an old tank with a similar model, a plumber may be sufficient.
- Tankless or Hybrid Systems: An HVAC company is usually the better choice since these units involve more complex electrical, gas, and venting requirements.
If you’re unsure which category your project falls into, it’s a good idea to call a company that offers both plumbing and HVAC expertise. That way, you don’t have to guess who’s right for the job—your service provider will have the skills and licensing needed to get it done correctly.
Why Choose Miller’s Heating and Air Conditioning?
At Miller’s Heating and Air Conditioning, we’ve been helping families across Virginia Beach, Chesapeake, and the surrounding communities for decades. Our team is uniquely qualified because we offer both HVAC and plumbing services. That means no matter what type of water heater you own—or which type you’d like to upgrade to—we can handle the installation from start to finish.
- We install traditional tank water heaters quickly and correctly.
- We provide energy-efficient tankless water heater installations, giving you endless hot water and lower utility bills.
- Our technicians are trained in plumbing, electrical, and gas safety, so you don’t need multiple contractors.
- We offer repairs, maintenance, and replacements, ensuring your hot water supply is reliable year-round.
By choosing Miller’s, you save time and avoid the confusion of deciding between a plumber or HVAC specialist—we do it all.
Trust Miller’s for Water Heater Services
So, does a plumber install a hot water heater? Yes, but they’re not the only professionals who can. Both plumbers and HVAC technicians are qualified, depending on the system you have. For Virginia Beach-area homeowners, Miller’s Heating and Air Conditioning provides the best of both worlds: skilled plumbers and HVAC experts under one roof.
If your water heater is failing, leaking, or just not keeping up with your family’s needs, don’t wait until it breaks down completely. Schedule your service today and let our experienced team recommend the right water heater for your home and install it with precision and care.