Customer Reviews

Tim came to service my furnace and AC units. He was very pleasant friendly and so informative. An issue came up with my AC as a result of the servicing and his honesty handling the issue will ensure I stay nice and cool this summer. I cannot say enough about him and Millers. The company has grown and expanded but they still treat the customer in a very personal manner. Tim also handled a separate issue for me that I was unaware that Miller could perform regarding an underground tank, due to his thoroughness. I truly appreciate him.

Jay was very professional, thorough, and polite. He explained the issues going on with my system and recommended the parts and options I had to prolong the parts in the future. After replacing the necessary parts, he double checked all the other sections of the system that were still working to ensure we wouldn't be left in the cold. Highly recommend these guys.

Very happy with the service received from Miller's. My wife and I had AJ for our tech and he was very thorough with the work done, as well as very personable. He was detailed in explaining any issues found, what would be required for a fix, and took plenty of pictures to show us any problem spots. Would definitely recommend Miller's as we had a great experience.

We requested Miller’s come for an HVAC system inspection because we just bought our house and weren’t sure when the system had been serviced last. Adrian came out and spent 3.5 hours going over everything, including the ductwork in the crawl space. He told us what we might want to repair but never pressured us. He was very nice and professional. When we scheduled the suggested work, we met Logan. He did a great job servicing our system. The next day we heard a strange noise so we called Miller’s and they sent someone right away, Mike. Mike was able to quickly diagnose and fix the issue and now everything is working great. We’ll definitely use Miller’s again!

The service tech Logan was professional, courteous and knowledgeable. He serviced my 18 year old HVAC system and laid out option's for its continued operation. This was my first time dealing with Miller's and I was pleased with the repairs and service. Additionally, the front office personal I spoke to were also friendly and efficient. I was informed of my techs visit and service confirmation. Thank you. ☆☆☆☆☆☆(March 2025) This is an updated review as two HVAC units were in need of replacement due to age, wear, noise and cracked exchangers. Jeremy and Chaise replaced the units. A 2.5 and 3 ton complete with furnaces. Each unit was completed in less than a day. They were thorough and meticulous with the removal and replacement as well as the additional register that was needed for proper flow. The work looks great, the systems run perfectly and they cleaned up afterwards. They were knowledgeable, courteous, and professional. The extra effort ensured that my system not only ran well but also looked good. As a side note, the Rudd HVACs are super quiet, which really was a nice change from my decades old unit. Thank you to you and your team.

We had a great experience with Miller's. Eric spent a lot of time walking us through our options for our HVAC and boiler. I felt like he truly cared about our budget, wants and needs.
Then, Brian and Aries did an excellent job on our boiler install. They were super communicative, professional and helpful! They even provided is with space heaters during the installation.
Miller's even drained and removed our old oil tank for us.
I really feel that Miller's wanted us to be informed and comfortable with everything! I trusted everyone we worked with and I'm so happy with our new system.

Our system stopped working yesterday morning. The service team was super fast and extremely nice in creating an appointment at exactly 8am this morning. Dean was at our house by 10:15 am, diagnosed that it was the thermostat and had it replaced within an hour. With snow on the way, this was the least amount of stress we have ever experience with any kind of emergency maintenance. Great job, Dean and team!

Miller's "duct replacement crew" led by Shawn were excellent. Thorough, efficient & professional, adapting to slight obstacles & overcoming them. 5 stars!

I am very happy with the service! Fast appointment (same day!) , friendly service person, quick, way cheaper than the other company we had given us a quote. So thankful for this quick, affordable, professional service! And the agent on the phone let me know about the free coupon for the diagnostic as a new customer so that saves us 109$ off today's service!

Wonderful service! Our technician was calm, courteous and very capable. He worked fast to replace the defrost board in our heat pump, and gave the entire system a checkup. We are nice and warm now! Thanks a bunch!

Our service representative was polite and professional. Upon entering our home, he put shoe covers on which I appreciate it. He gave us his professional opinions on our problem and gave us several options to choose from we appreciate it how thorough he was, and he didn’t push a particular membership package, but allowed us to weigh our options.

We just had Chris and Brian from Miller's in our home for almost 8 hours a day, Mon-Fri. They relocated a surprise pipe we found during our kitchen renovation, rerouted some other kitchen piping, set up my washer and dryer in my garage, installed a wash/mop sink in the garage, ran a gas line to my kitchen, and then Leonard from Miller's also ran the 240 electrical needed for the dryer to the garage. They went above and beyond what we asked for, were completely and totally professional the entire time they were here, and treated my home like it was their own. The entire experience left us feeling really well cared for and very glad that we chose them. We will use no one else as we continue to update our home.

Miller did there best to get our furnace working in a timely manner. We are grateful for getting our heat and hot water back on this cold winter day. John the Technician was friendly and professional. He explained everything and was through. He made sure I understood what was being done.

Miller's Heating and Air came out to look at my 3 ton Gas Pack unit that had stopped working during our coldest temps. They indicated my 19 yr old unit was done and it was time to replace it. The service tech called a field supervisor Eric Garner and he came to see us within minutes. Eric gave us a reasonable quote and assured us we could have a new unit installed the next day. Sure enough two technicians, Brian and Aries, showed up and began tearing down my existing unit. The new unit arrived and they went to work. The temp outside was brutally cold but they busted their butt's to complete the job in a timely manner. They were very polite, thorough and cleaned up all the debris around the unit upon completion. When they were done and probably frozen to the bone, Brian took the time to show me the unit in great detail and answered all my questions. I am extremely happy with this project and commend Miller's company for sending Brian and Aries to install my new unit. Thank you Miller's for an outstanding job and for providing heat to my home so expeditiously. I will recommend Miller's to everyone looking for climate control work.

Have never had a better experience with an HVAC company. Jay was my technician and was incredibly detailed and informative in letting me know what was wrong with my system. He was also professional, courteous about being neat and made sure I was understanding things every step of the way. This company even provides you with pictures and videos on your invoice. Will only be working with Miller’s and Jay from here on out.

Excellent service! Brian and his partner (I think his name is Adrian but not sure of the spelling) started on Friday and ensured me my home would have heat by day’s end. They were not wrong. They are very courteous and professional. I would recommend these gentlemen to anybody in my neighborhood.

We have an older oil heat boiler and ultimately it was determined it needed a whole new burner mechanism. The whole experience from start to finish was fantastic. The service staff at the office was friendly, helpful, and kept us up to date with progress phone calls and texts. John handled the inspection, analysis, and replacement. He was friendly, very very knowledgeable and offered several options for repair. Overall just a very positive experience.

The Millers team has been stellar all the way through. Matt came over and gave a good a very knowledgeable and fair estimate of my system and duct work. He gave me a bunch of options and was in contact every step of the way.

Day of installation, the team came out after giving me notice and were professional and courteous the entire day. They answer all my questions and the install looks great!

Thanks Millers! Highly recommend them. Friendly and fast!

I write this as I enjoy my nicely heated house! Great all around experience, they were able to come out quickly and complete the service in about an hour to have my heating system up and running. My technician was very knowledgeable and explained how everything worked. He also triple checked everything to make sure it was working properly!

Great experience, I will continue to use Millers!

I had an outstanding experience with Miller’s Heating and Cooling! Dean, the technician, was absolutely fantastic. He arrived right on time, was extremely professional, and took the time to explain everything he was doing in a way that was easy to understand.

Dean quickly diagnosed and resolved the issue with my system. It’s clear that he takes pride in his work and genuinely cares about the customer.

The entire process, from scheduling to completion, was seamless and stress-free. Miller’s Heating and Cooling has earned my trust. I signed up for their maintenance package as well. I highly recommend them to anyone looking for reliable and professional service!

Miller’s is a great company for your AC and heating. My heat was acting up and as a comfort club member, I received same-day service.
I requested Dean because he is the best tech (my opinion) I’ve had and was able to come out and pinpoint the problem quickly.
His friendly service, attention to detail, and advice on maintaining my unit is impeccable.
Thank you Dean!!

My experience with Aaron Brunson was excellent. Respectful, professional and knowledgeable. He took the time to explain findings in a way that made sense to me. I will update my review following the install job. The bar has been set high.

I am so impressed with the job Tim did. He fix my heating, this was the first real cold day we have had. Tim found the problem and it works great. We also had surge protectors put on our unit. I would recommend Miller Heating and Cooling to anyone that wants real good service. Tim was a very knowledgeable and kind person. He answered all my questions I asked. My system is actually working better that it ever has.
Thanks Miller heating and Air conditioning for doing a beautiful job.

So appreciative that Miller’s was able to accommodate a last minute appointment! Can’t say enough about Aaron’s professionalism, thoroughness, and attention to detail! Beyond being knowledgeable, he made it comfortable to ask questions and left me with a great impression and confidence in my decision to move forward with a replacement from Miller’s…5 stars!

Great first experience, Walker was prompt on arrival, courteous, conscientious, respectful and thorough. He was able to determine an item on each system that needed to be updated and recommended a safety feature for my attic unit regarding drain and overflow issues. He had the items on his truck and was able to install them during his visit. His recommendations were appreciated and optional at my discretion. I am very pleased with my first Miller interaction..

Smooth as silk. Techs Jeremy and Chaise showed up on time, Both Technicians went right to work removing old HVAC units. "Professional and knew what they were doing" Installed a new 3 Ton YORK system. In under a day. WOW! Almost no noise from outside unit! Looks great! Truly happy that we picked the York Horizontal Discharge Heat Pump or the outside unit It's a smaller footprint and did I say it's super quite. I made a paver pad for there pad to sit on raising it enough so no weeds can grow around it. As you can see It really looks and runs great. Thanks Millers

10 October 2024 Update:

Had my entire a/c ducting removed and replaced under my house. Justin was extremely responsive and professional in taking a look at my existing ducting and providing several options for me to consider. Based on his recommendations we decided to have all the ducting replaced, due to the age and inefficiency. Jeremy and Chase worked extremely hard to get it all done, and they did a phenomenal job! I’m very happy with the work and can definitely feel the difference when it comes to air flow. Would strongly recommend Millers if you’re considering duct work.

Superb service, fast and professional! Did a fantastic job replacing my hot water heater!

After a rough start on Wednesday (no communication from the company regarding the cancellation of a technician visit), installers Wylie, JJ, and Jason showed up to work on the installation of a new HVAC system in my home. I couldn't have been in better hands. Wylie, well-trained, smart, and technically talented, led the team as they removed the old system and began the two-day installation of a new one. They worked long days, were very friendly and thoughtful, as well as incredibly knowledgeable about the task at hand, seemed to truly enjoy the challenge and each other, and completed the job with tired but satisfied smiles.
I need to add that this was a big job. They had scheduled two days, and the young men worked nonstop during that time -- not even lunch breaks. But, on Friday, as the day drew to a close and there was still work to do, those three refused to call it a day and come back another time. Instead, they worked on -- until shortly after 9:00 pm. And when they were done, the units were functioning perfectly, I had been given a 'training' session, so I knew how things worked, and the garage was immaculate.
I can't brag enough about these three men. I had always used ET Lawson, so Miller Home Comfort was a new experience for me, but these guys represented the company beautifully and left me feeling that the decision to purchase from Miller was a good one.

Michael was our Tech and he took the time to understand the problem we had. He diagnosed the issue and was able to repair it fast. He laid out future options without pushing expensive repairs or replacements. We really appreciated his professionalism and down to earth way of explaining each of his steps. Thank you so much!

I was very impressed with the amount of communication leading up to our service visit. I cannot count the number of times I have waited on a tradesperson who was a no show and never called.

I was not present for the service call, my wife was.
I got a call from Mike with a concise detailed report of the problems without AC.
Repairs were made quickly and competently.
I got recommendations for other improvements.
I am very pleased and impressed.

Great experience on initial contact with Aaron! Unfortunately, my 22+ year Carrier System was not cost effective to repair and I’m opting to replace the system. Miller’s has been excellent to do business with! No pushy sales just problem solving experts.

Logan was our tech and was awesome! Super thorough job and explained everything so we understood what was going on. Even pointed out some minor things that may prevent issues in the future. Would highly recommend Miller’s. They were able to come out next day to restore my AC after power outage.

Our service technician Brad was very knowledgeable. He was professional and courteous. Provided us with all information and pricing for the work that needs to be done. Gave us several options and emailed them to us so that we can discuss before having the work done. Overall very satisfied with Miller’s at this time.

We had an outstanding experience with Miller's Heating and Air Conditioning, thanks to Aaron! He arrived right on time, was incredibly professional, and clearly knows his stuff. Our AC unit is getting up there in years, and we were worried about being pressured into buying a new one. But Aaron took the time to explain all our options and was able to fix the problem without any upselling. We’ve been cool and comfortable ever since. Highly recommend Miller's and especially Aaron for his excellent service!

I have to first say that we have been customers of Miller's Energy for 20 years so we have had prior experience with the company.

When we returned home Monday evening after a weekend away, the inside of our house was 86 degrees. Our current unit was 15 years old so I had kind of been expecting something to happen sooner than later. Called Tues AM and technician Jay was at our house mid-morning. He diagnosed a bad compressor along with some other issues, and gave us estimates for repair. Very nice guy, and very professional and knowledgeable. We declined repair, and Roberto was at our house early afternoon to discuss replacement. He was a very pleasant gentleman, very professional, and not at all high pressure which I appreciate. After a bit of negotiating with plenty of time for discussion and questions, we signed for the new heat pump and are expecting install next mid-week. In the meantime we happily accepted the courtesy portable AC unit which was delivered and installed before the end of the day. You can't ask for much better service than that.

The service tech Logan was professional, courteous and knowledgeable. He serviced my 18 year old HVAC system and laid out option's for its continued operation. This was my first time dealing with Miller's and I was pleased with the repairs and service. Additionally, the front office personal I spoke to were also friendly and efficient. I was informed of my techs visit and service confirmation. Thank you.

I called because our AC was blowing hot air. Millers set an appointment for two days after I called, which I thought was pretty good considering it was the middle of summer. I got a call the next day saying they had an opening today and asked if they could come out early. Dean came out and did a fantastic job fixing our compressor and stayed to ensure the house was cooling before leaving. He was professional and friendly. I was very impressed with Millers and I just signed up for their maintenance plan.

So, after having an issue with the ac, i can wholeheartedly say that the personnel at Millers are some of the best in the business. In the past, other companies would not address the cause of the problem and would immediately seek to sell me a new ac. My technician today, Mr. Aaron Brunson was nothing short of amazing in that rather than sell me a new ac, he repaired one that is 17 yrs old. He recommended getting a new one when my other projects were finished and said that he would get that one up and running. Hands down best professionalism I've seen from a technician in a long time. There is only one company I will go with from now on, thanks for everything Aaron!

This is a wonderful company to deal with. Communication at every step. Getting the part I needed for my a/c repair didn't take weeks or days. As soon as it arrived, I was notified and set up for an appt the same day. They all truly go out of their way to help. From the office staff, the techs, well to be honest, everyone I spoke with. Great job. I highly recommend.

Chase Ayers really helped us out by getting us an appointment for a technician a day after our air conditioning went out. This was so important to us because my husband has MS and can barely walk when it is extremely hot out like it is now, in the 90’s. The technician, Logan, was knowledgeable, friendly, and efficient. He even carried dog treats in his truck and gave our dog one. Thank you Millers for fixing our air at a very crucial time. We really appreciate all of you.

We recently had issues with one of our Air conditioning units and contacted Millers on a Saturday. I was able to get someone on the phone without a problem and got the appointment scheduled quickly. The tech, Justin, came out to the house and was very knowledgeable and was very thorough with his diagnosis. The field supervisor, Ryan, came by quickly after that and was very thorough with looking at our current system set up and giving several different options to fix the problem. We replaced the broken system and the installer (Brian) was very thorough with the installation and going over things with us throughout the process. Everyone was very courteous and professional and was excellent in their communication throughout the process. I highly recommend Millers for any of your HVAC needs!

I didn't give a 5-star because it's too early to tell if the maintenance service would actually improve the efficiency or extend the life of my two units. I smaller unit, which is for the second floor, was low on freon. I had to pay around $450 to refill. My house was comfortable at 75 degrees settings for both floors with a 4100+ square foot home. Saturday's power utilization was 109 kilowatt, which is the most this season. Let's see how it does this summer, and I'll try to give an update. Also, the bigger unit is at least 16 years old. I can't remember the service technician's name but he is very nice and polite. He was informative and made sure to answer all my questions. I would give him a 5 for that and being diligent about his work. I have not received a report or receipt of my payment for the freon refills as of Friday's service. Maybe it's the weekend, but they were quick to give me an estimate on a drain trap safety switch. Again, I will hold my full assessment for a later date.

Recently, I experienced problems with my air conditioning system The assigned technician -- his name is Jason -- was friendly, conversational and yet very professional. He gave the system a thorough check, determined the problem and came up with a fix. He also informed me every step of way. His work made me proud I chose Miller's as my service provider. Thank you, Jason, for your work and attention to detail. It is very much appreciated.

After coming home from a long hot day outside only to find that the a/c in the house stopped working was very frustrating. I called Miller's Home Comfort and they were able to come out the next day and take a look at our system. I got multiple calls leading up to the appointment letting me know the status of arrival. Once the technician, Justin, showed up I showed him where the systems were and told him what little information I knew, he got straight to work. He was so polite and courteous and took the time to explain what needed to be done in order to get me up and running again. I really appreciate the time he took in explaining things. He was able to figure it out and make repairs within a couple hours. Now my house is cool and comfortable again. He even let me know of some additional work to take into consideration in order for my system to stay running for years to come. Thank you so much!

Great experience as always. We have used your company for many years and will continue to do so! Service is always when promised. Technician is always polite, informative and efficient. Thank you again for a job well done! Moore Family

Arthur and Austin were great. They went above and beyond when installing my new water heater. Arthur mopped my floor and cleaned lint from my dryer hose when he noticed it was full. These are the types of technicians you want to come to your home. Millers is lucky to have them as employees. Thank you!!

Scheduled a coil cleaning for our home with the anticipation of warmer weather being around the corner, we inherited an older unit when we purchased our home years ago and it is likely approaching 20 years or so, the technician arrived earlier than planned, which was great for our family and also gave us a very detailed breakdown on how much power and amperage the unit was drawing, and some options to remedy that if we chose. Not pushy at all, we politely declined and he proceeded to thoroughly clean the coils and was on his way, would definitely recommend to others and we will be using Millers Home Comfort again for our system needs.

1st time customer! I went to Miller's because of the advertisements I heard on the radio and how they would send you a Tech vice a salesman. Wow was I impressed with this company! Thier add is SPOT ON! The tech that arrived was extremely knowledgeable, very informative and solved the issue I had. I have used Miller's now and will continue to use them for all of my A/C and Heating as I feel they truly provide the customer the needed services at a excellent cost as well as amazing customer service.

I would recommend this company and their technicians to my family and friends. Starting with the first visit service call, (sorry I forgot his name), however very professional and knowledgeable. Which then led to Ryan coming to explain the system options and cost. Then the installers, all so knowledgeable, professional and polite. They know what they are doing. Jeremy, JJ and Chase. They are all assets to Miller's Heating & Air. They all explained the process and allowed me to ask questions if need be.

My working with the new Miller Oil Co, merged with ET Lawson was excellent!! My technician Aaron B. was almost too good to be true. His diagnosis was spot on, based on the history of my HVAC, and while involving a complete replacement, he was masterful in handling the contract, & financing apps, as well as handling the customer service with my tenant. What a great experience.

Josh was a delightful young man and so persistent and persevering to the end. He had a very challenging set of circumstances getting into my attic and was up and down over the washing machine umpteen times. He was so diligent and has my house cooling down quickly. I would highly recommend Josh. I feel like I've made a new friend.

Miller's came by our house a couple of months ago and helped us figure out what was wrong with our AC. Fast forward a couple months later and they quoted us with the same price. They even helped us with scheduling an appointment and getting a new AC unit installed quickly!

Their tech was extremely friendly, helpful and professional.

It's hard to find good plumbers these days. He was very understanding and courteous just an overall great guy. Straight to the point didn't beat around the bush about anything. He knew exactly what he had to do and did it. Don't let this one go. Millers it's hard to find good plumbers these days.

Excellent customer service. Jason came recently with a great attitude and HVAC expertise. He was super professional and courteous. I call and they come immediately, troubleshoot for quality control and fix the issue for free with my purchase contract. Last Summer, I bought a York system with dual fans, stand alone unit and it has saved me hundreds of dollars so far. My winter bill was shockingly low just as they promised. I love them and as long as I’m in 757 they will always have me as a customer.

By far the best service I could’ve asked for. Eric and Chris were very professional, arrived exactly when they said they would, and made the time to answer every question I had. They finished on time with outstanding results. Once they were done, there was no evidence they were even there, aside from shiny new equipment and an extremely comfortable temperature in my home! I would absolutely recommend Millers and especially my install team! I could not be happier!

Having returned from a trip only to find my heating system not working, I made a call to Miller's Heating and Air Conditioning. Appointment was set up and arrived when they said they would. Brian was the technician that came and did the work. Awesome young man and thanks to him the system is back and running.

The tech that came out was on time, friendly and seemed to know his stuff. The receptionist that I talked to was pleasant and able to schedule me in quickly. The only complaint I have (and it’s not really even a complaint) is that the service seemed to be kind of expensive. I’m not sure what the going rate is so I’m not sure if this was a normal price or not but the job was done well and on time so I guess you get what you pay for.

Aaron was such a big great help, would definitely choose Millers again! Only issue is they said if we do same day purchase of unit, we’d get expedited installation. Installation got pushed back over a week the day after I purchased.

The men were excellent in explaining to me in detail the draining problem and what needed to be done to fix the issue. They were very polite and they diligently worked.
They were 90 minutes late in coming to my house but they appreciated my patience. It was worth the wait!

I had Robert, Logan and Tylek replace an older water heater pipe in the basement. They were friendly, polite and professional and did a great job. Logan gave an estimate prior to the job and did not go over specified total. I appreciated that they made sure my dog was away from any doors or back gate before they went out for tools or equipment from the truck.

Josh was very thorough and took the time to explain our system to us as well as our options. As a new home owner I so appreciate the attention to detail and the time he took to educate us about our HVAC system during a servicing appointment! I highly recommend!

My first contact with this company: The initial voice, the face of the company, the person who most often controls if the customer will work with the company; was well chosen! In addition to the capable & empathetic “voice” that answered the phone, Aaron a seasoned, knowledgeable, kind technician was punctual & HONEST. For an experience no one wants to have— replacing a major system in your home. I felt I was in good hands.

I will recommend Millers to everyone. The install manager got everything moving smoothly from the moment he walked in. Bryan and Matthew did a spectacular job! When a problem arose Bryan handled it with ease and extreme professionalism. They are a well oiled machine.

Miller’s Heating & Air Conditioning arrived on time for the scheduled appointment for maintenance and tune up of my HVAC system. Service technician Leon is very friendly and knowledgeable. Leon took the time to explain the services he was providing and showed genuine concern to insure all my HVAC components will function properly through out the summer months.
I am extremely happy with the service, professionalism and value Miller,s offers to their customers, thank you.
John Bailey in Portsmouth, VA.

We’ve been customers of Millers since 2021 and have never had a bad experience! Today we had an appointment for maintenance and cleaning with Walker who was awesome! He cleaned the unit and made sure everything was squared away before the spring and summer season approaches! Though we needed a part ordered, Walker was able to discuss the problem and solution and was very informative and professional! The follow up call from Anna was great as well! I’ll always recommend Millers to anyone. Great service every time!

Awesome customer service. Technician was prompt and on time for his early morning appointment. This was my first inspection/maintenance on my newly purchased home and he walked me through all of the nuances of my A/C system so I could understand what was be done and why. I’ll definitely recommend Millers Heating and Air Conditioning to others in the future.

Contractor was extremely polite and knowledgeable. Took the time to explain the issue, address my questions, troubleshoot it with me, everything you could ask for. AND was super understanding about my over energetic dogs! Looking forward to continuing to use Millers

The tech was efficient and very knowledgeable. I had several questions which he answered, showing me how to deal with the problem for myself in the future. I have been extremely impressed by the maintenance techs that work for Miller's. Will continue my annual maintenance agreement without any concerns!

This is my second time using Miller's. I previously had them service my hvac system. This time I had a tankless water heater installed and Miller's provided excellent service. They were easy to contact and Ryan answered all my questions without hesitation. They were swift and tidy. I have zero complaints and will definitely use their services in the future.

I had a rough start with these guys. However, they fixed the issue and they have bounced back beyond my expectations. The techs are sharp, the customer service is helpful and I even had a guy over here today (Leon) who fixed my unit in the rain. He put a tent up and worked for four hours on a Sunday. I would recommend Miller's.

Tim was great, he came out and spent a good amount of time doing a winter seasonal check on our two HVAC units. He took a bunch of pictures and explained everything to us. He let us know what needed to be addressed now and what could be done later. I felt like he was not trying to oversell us on anything we didn’t need. great service and would highly recommend.

Mike, the HVAC technician from Miller Oil competed our first inspection of our Heat Pump since it was installed. He gave me a full explanation of his thorough checklist finding everything to be in good order. I continue to be very pleased with the installation, service, and communications from this company.

Extremely satisfied with their service. From the first phone to months later needing service and scheduled maintenance. Everyone was courteous and pleasant and made me feel like they cared. Warren arrived today to complete scheduled maintenance. I received a reminder call the day before and a call from him when he was in route. He arrived as stated. Was pleasant and courteous. He did a thorough inspection and addressed my concerns and questions.

Tim H. was thorough in his inspection of our heating and cooling equipment. He answered all of our questions and pointed out and explained what was wrong. Really appreciate the individual service and consideration. We’ve used Miller Oil for 15 years.

I'm very happy to report that Miller's Heating & Air Conditioning did a fantastic job on my bathroom remodeling. Before my move to Williamsburg, I was used to contractors who showed up when they felt like it. They would take a small job, like mine, and then stop in the middle to take a bigger job and one never knew when they would return.

The crew at Miller's were great and always on time. They chose items that fitted my health needs as well as the ascetics. I would recommend them to anyone. I now have a beautiful, safe, and functional bathroom that suits all my medical needs and more.

My tech, Aaron Brunson, was awesome!! He called and let me know when he would arrive and he was on time for my boiler inspection. My inspection came with bad news but Aaron took the time to sit down with me and show me pictures of my system and explain it all thoroughly. I greatly appreciate the time he took to spend and explain things.

Aaron Brunson came to my home for the annual maintenance check on my HVAC system. Aaron was very thorough as he examined everything. My system is old and unfortunately, will need to be replaced. Aaron is very knowledgeable and was most kind as he showed me the areas of concern and he was so very patient with me as he answered my many questions. He offered options for repair and replacement and we discussed the pros and cons of each. Once I made the decision to replace the system, Aaron took the time to call Millers and make an appointment for a Sales Rep to come back tomorrow to discuss the system that will work best for my home. I appreciated Aaron’s knowledge, professionalism and kindness. He even put up with my golden retriever following his every footstep demanding that he pet him and throw his tennis ball for him !!! Now that’s going above and beyond !!! Excellent customer service !!!

I was very pleased with the service that I received from Miller’s. I was contacted the night before my appointment, and also when the technician was on the way.

The service technician, Tim H., was friendly and knowledgeable. He explained the service that was performed, and offered some advice and recommendations for improving the efficiency of our HVAC.

We were impressed with his thoroughness, and will definitely use them again.

Aaron Brunson was the technician scheduled to do my yearly heater maintenance. He was awesome. There were a couple of issues with my heater that he suggested be taken care of - adjusting the gas pressure settings and install a new programmable digital thermostat. I am impressed with all the features of the new thermostat. In addition, I've problems with receiving telephone calls from Miller's and he suggested how to fix my cell phone and now everything is working great.

This is an exceptional company. You will not regret choosing them. Their service people are always so kind and professional. They even have shoe covers they wear in the house, which I really appreciate. Thank you Miller's services!!!! Thank you Jerry and Tim! Fantastic 😊

The office staff keeps you informed as to when the technician will be there. Gavin is absolutely an amazing young man, very knowledgeable, and you can trust him to do the service and do it correctly! I’ve seen so many technicians who just act like they are working and either mess something up, or don’t even do the service. Not Gavin! So glad I have Miller’s to check on and service my system…TOP NOTCH!! Highly recommend!!!

We were concerned that our newer system was not working to its fullest potential. The Miller's technician that came over made some adjustments and installed a thermostat that was more compatible with our system. Our technician Taron was the best! He took the time to fully diagnose our system and now it is very apparent that it is running efficiently.

I contacted Miller's because I had a lot of heat upstairs and no heat downstairs. I received an immediate appointment that fit my schedule. The scheduleer contacted me the day before to confirm my appointment and the day of to let me know a technician had been dispatched. Gavin promptly arrived and put on booties as to not track outside to the inside. He quickly assessed the issue, took pictures, explained what was happening. He provided me with options that included pricing and longevity of each option. He was quiet, efficient, and worked to resolve my issue. I could feel and immediate difference in temperature in the house! Highly recommend for customer service, efficiency, professionalism, and scheduling!

Tim was an awesome help with our winter maintenance. He was friendly and used his time efficiently. Thank you so much! We continue to be happy with Miller’s!

The text always do a great job. They show you pictures of what's the matter and the Broken Pieces so there's no questions about what's happening. They make sure to give you several updates as they go so you can make decisions about how you want to approach repairs. Gentleman needed to get a part at the store and I'm like some other places he wasn't gone forever. Back within 15 minutes and working again. Overall a great experience

Aaron and Josh were excellent. They explained everything they did and why they did it. Reset system for best performance and took the time to make sure it was working properly. We will definitely keep using Millers and recommend it to our friends.

Had Miller's techs Walker & Mike out today to perform Fall maintenance on our system. From beginning to end of visit, they were professional, courteous, and respectful. They took great care to ensure maintenance was done correctly and completely, even offered to replace our filters, which is a big deal for me. I am getting to be that age where I should really stay off of ladders!! Walker found a problem with an improperly wired safety switch that is designed to shutdown the unit if the condensate drain line becomes clogged. Bottom line, if line had become clogged, we would have had water damage, etc in our attic. It is this attitude that sets Miller's apart from all other HVAC contractors I have worked with. They genuinely care!!!

I am always pleased to provide good feedback for where they companies, and Miller’s is certainly that company. On a routine for a visit, the technician, Terron spent hours working on three units. He found a short in one of the units that was difficult to isolate. He called for help which came fairly quickly and they resolve the problem at minimal expense.

Kudos to your team and the technicians that you send, which have all been universally good. They are also polite and clean up after themselves, which is an added bonus!

My Miller Oil maintenance contract now includes not just my oil burner but my A/C-heat pump system (I have dual fuel). So convenient to have both systems covered by same company.
Miller Oil quickly scheduled me for service within a day of calling. Aaron was on time and able to replace the part that day. He had my A/C system up and running within the day. I appreciate that Miller Oil sends a technician who has previously worked on my other system. Aaron was polite, answered all my questions, and was thorough in repairing the system and ensuring system and vents were all working properly. Thanks Aaron!

Annual furnace check. Walker was on time and extremely professional. Great technician. Very thorough. Found a very small gas leak. Repair cost was reasonable. Repaired and test sat. Look forward to continuing to use Miller’s

Had Miller's come to take care of what is otherwise a pretty simple problem.
The technician was professional, courteous and skilled.
They are very responsive in taking care and they have follow-up to boot!
I believe this is a solid company that I'll most likely continue to use.
We're I going to make a complaint, it is on pricing. That's a 2-edged sword:
Pay higher price for skilled, professional help or save a few bucks and deal with a guy that just finished his beer on the way over...not a terribly hard decision to make; obviously pay for the skill.
It was rather refreshing to have someone show up on time and have a clue.
I recommend Miller's for your HVAC needs. I think you'll be happy.
Note: I'm a construction superintendent, I have 45+ years in the trades, I can say that by the example I've been given, Miller's is better than a safe bet.

My husband & I were extremely pleased with the service we received by Walker today. He was very professional and thorough with the inspection of our system. As a result, we feel confident that we are more than ready for winter weather!

My tech (not sure if I can name him or not), was absolutely fantastic! He was very thorough while checking my system and went over everything he found - even showed me pictures for a better visual. He explained several options for me and then completed the work and even helped me get set on a website for my thermostats. He was very professional, neat, considerate and knowledgeable about his trade. I am so please that I called Miller’s and will definitely be getting on the service plan.

OUTSTANDING!!! Millers Heating and Air Conditioning sets the bar high in quality service and customer satisfaction. Their technician, Teron, is a consummate PROFESSIONAL. Very knowledgeable, thorough in his work and went the extra steps to ensure we understood the problem and the various options for solving your issues. His actions indicate that he really cares about his customers. You will have the assurance of a comfortable hone.

From my initial call to Miller's until my technician Leon left, the entire experience was pleasant. Everyone I spoke with was very polite. They called to remind me about the appointment, provided updates on the service date and called prior to arrival. Leon was friendly and polite, was able to fix the immediate problem and advise me of potential future issues. I have nothing negative to say and would recommend Miller's to friends and neighbors.

We made an appointment for a check-up maintenance visit from them back in July and the appointment was made for 9/13. They apologized for the wait (we expected it due to the time of year) and even called once to see if we wanted an earlier day when one became available. The woman I spoke with was always courteous and cheerful. Our tech today, Gavin, was also very professional, arrived on time, and was done with the maintenance on our 2 aging units in just a few hours. He talked me through the processes of what he was doing, showed me pictures of his concerns with parts he felt needed replaced, and answered my questions well and thoroughly. He was also very understanding of our 2 crazy dogs, giving me an extra call to let me know he was close so I could get them out of the house! I highly recommend Gavin and Miller's for their work, professionalism, and responsiveness. If the cost for the work can be found cheaper elsewhere (and I honestly don't know if it would be!), why would you skip professional, timely, and good work to save a few bucks. The bill was honestly right around what we had expected and felt there were no surprises.

Tim was prompt and professional. He explained everything he was doing and what he would recommend. He went above and beyond to make sure our system was providing the best performance possible. Highly rated and recommended!!

Very friendly and professional technician, knowledgeable of task and equipment.
Quoted prices for some repairs are inflated. $350 for a capacitor is a bad price and well over-inflated given the low cost of the part and ease of install. Other quoted prices for safety switches seemed more aligned with the complexity of the task. Overall, I trust them to do good work the first time but have to be careful about blindly accepting the quoted prices.

I cannot recommend Miller’s enough! They are always on time, professional, knowledgeable and respectful. They have saved us so much money ($3600 to this day) by upgrading the flow of our air handler and they have become our choice technicians to maintain our system. We can rely on their honesty and we do not feel like we are paying for unnecessary things. Tim was our technician today and he went above a beyond to make sure we were satisfied with the maintenance he conducted.

Aaron Brunson is the epitome of what a customer looks for when having issues with the HVAC system. His manner and work ethic are far and above any other tech I've ever had work on my system. Straight forward, honest and speaks in layman's terms so the issue and fix are easily understandable. Thanks Aaron for a job well done.

Jeremy and Brandon installed our new AC & furnace/heat pump today, they did an excellent job. They were prompt and professional. Explained everything and showed us how to work everything. They cleaned up any evidence they were here and left our house and yard just as they found it. I would give them 10/10 for sure! We would definitely use Millers again for a new system. The office communication was frequent and pleasant. And they kept us aware of everything that was going on.

Leon was so helpful, very respectful and professional. He was on time and explained everything so well. I appreciated him taking the time to help me understand what repairs needed to be made and why. He worked quickly and was pleasant. We have always trusted their great quality service. Highly recommend

Leon and Mike were great. On time and explained everything they going to do. Let me know how long it would take and they worked straight through and checked the system to make sure it was working properly. Checked the temp in and out. Told what they did and made suggestions for a maintenance schedule. Thanks guys top notch

Tim was an outstanding technician! Really made the extra effort to explain what was going on with my system. Great communication about when he was going to arrive. Best experience I’ve had with an HVAC company.

Anthony replaced my AC unit today and I am one happy camper. He arrived earlier than expected and gave me one of the best experiences I have had with installation. He is very detailed, professional and answered any questions I had during the installation. Thanks so much Anthony!

Their professionalism was evident from the beginning. They arrived promptly and were well-prepared for the job. Throughout the repair process, they maintained a clean and organized work environment, which I greatly appreciated.

Based on my experience, I wholeheartedly recommend Miller’s for any HVAC repair needs. Their exceptional skills, commitment to customer service, and ability to address queries make them a standout professional. I am grateful for their expertise and the positive impact they've had on my home's comfort.

Miller's was outstanding. I had a new furnace put in to replace a 35-year-old unit and I had a new AC put in to replace a 15-year-old unit. George was great,he came out on Sunday 6/18/23, and gave a very clear concise estimate.He was very professional,courteous,respectful and quite informative. Anthony and Jau arrived Wednesday morning 6/21/23 to install the units,I was told it would be a two-day job. Words cannot adequately describe or express my overall satisfaction with the two young men who came to do the installation. I am very particular about my home and the contents of it,once I explained that to the installers they went above and beyond to accommodate my concerns and adhere to my instructions.They were professional,considerate, understanding and just overall amazing in the way they performed their duties when installing the equipment,keep in mind it rained off and on for the two days that they were here and when they left it was as if they had never been in my home nothing was Disturbed or out of place. I merely had to put back the things I had moved in order for them to be able to do their job without any obstructions upon the completion of the install. Anthony and Jay went above and beyond to make sure I was very well satisfied with everything that they did, if I could give these two guys 10✨ Stars, I would because in my personal opinion Miller needs to do whatever they have to to keep them employed. They are not expendable!!! I've lived in my home for 25 years,I've had many people come in and out to do different work and make different installations and Anthony and Jau were by far the best installers I have ever had the privilege of having in my home,they were awesome!!!!! I highly recommend Miller's if you want the job done right.

It is hard to find trust the advertising commercials that companies put out boasting about how good they are. So when Logan showed up to service my HVAC unit, I was eager to see if Miller Home Comforts sent me a service technician or a sale representative disguised as a service technician. I am pleased to know that Logan was a bonified service technician that had a clear understanding of of the job he was hired to perform. Logan was polite, tidy, and professional. I have to mention that I was truly impressed with how Miller Home Comfort Inc technicians keep their vehicles equipped with parts complete some minor repairs. I would easily recommend Miller Home Comfort to anyone.

Tim was AMAZING! Very professional, kind, helpful, informative, and most of all HONEST! My husband and I can not be happier with him and the entire experience we had with Millers. I loved that he gave honest updates about our home system and did not try to sell us things we did not need. We are still having someone come out to give us an estimate since our system is so old, but that was our choice! We are extremely pleased and grateful for the service we received today!!!

Had new A/C unit installed. Dylan and Conner were awesome!!!. Very friendly, respectful, and professional..kept us updated throughout installation. They made sure we were happy and asked if we had any questions or concerns before they completed job. Would recommend these guys and this company to my family and friends. Thanks for all your hard work.

Office staff is not the most courteous..despite proof of no calls or voicemails, Office aregued and had attitudes saying they called and left messages. Newer Techs didn't seem to fully know what to do, despite supposedly fully trained before going into a home. Tech didn't realize / know to not to step off the Support Beams in attic and put foot thru ceiling. Office wouldn't let Tech finish installation the next day, so sent additional Tech to help, however they left at 5 or 530, leaving head Tech to finish (took an additional 2 hrs). He still didn't finish and rushed at the end, and didn't complete the work. Someone new Had to come back next day and seemed he didnt fully know what needed to be done, even though he said he had ahh the info. Seemed lots of miss communication. Having issues already and it's only been 4 months since install.

Miller's Heating and Air Conditioning were outstanding. We needed a complete HVAC system replacement - ducts, heat pumps, thermostats, everything top to bottom.
Megan and Olivia at Miller's office were very responsive throughout the whole process. They sent a field supervisor to evaluate the necessary work as soon as we made the initial call. Eric offered different options, detailing efficiency, pricing, etc, and explaining the benefits of each option. We were able to make an informed decision, which suited our needs and our budget. We were particularly happy that installation could be done that very same week.
As promised, Miller's teams came on time and were able to finish the work on both systems, upstairs and downstairs, in two and a half days. Their lead installer, Ray, was very knowledgeable and professional ‐ not only was he efficient and thorough with the installation, but he knew what needed to be improved, and corrected many issues that existed with our old system, including some unexpected electrical wiring problems.
On the last day, just as the team was finishing their work, our neighborhood lost power. Ray and his team completed what they could and were kind to stay for a few hours, hoping we'd get power back in time. Unfortunately, we didn't get our power back until 5:00 pm that day, so Miller's worked with us and sent a technician late that evening to complete the final check-ups and tests. Jesse came after 7:00 pm and we were so grateful he was willing to extend his already long day to finish our system. He performed the necessary tests and adjustments quickly and efficiently, and thanks to him and Miller's excellent organization and flexibility, we had our new system up and running perfectly and on time despite the unforeseen power hitch.
All in all, we couldn't be happier with Miller's Heating and Air Conditioning. Don't hesitate to call them; they have our wholehearted recommendation.

Miller’s was very kind to work with my work schedule to receive maintenance. The technician who came out (Logan) called in advance to his arrival. He was extremely knowledgeable on the oil furnace system I have and walked me through everything I should be looking for as well as answered all of my questions. He was very professional and friendly. Overall, it was a great experience! He was even as kind as to get the scheduler on the phone to set up follow on appt before he departed. 10 out of 10, would highly recommend.

Aaron the technician called us and let us know that he was on his way. He arrived early and made sure he put on shoe covers, which was appreciated. He explained the parts he was replacing and advised that when he finished he would be checking the heating system to ensure everything was working properly. He explained about signing up for a service plan and that it would give us a discount on today's service. He was very professional and answered all our questions. We are extremely grateful for the service he provided.

They offered a good quote with extensive information to explain the difference in quotes. Their installation was thorough and very high quality. As promised they never left us without heat although the installation took 2 and a days. The team were all professional and meticulous in their work. The company fully supported the team and ensured we got an exceptional quality installation. I would be pleased to recommend them. Special thanks to Anthony for his over and above efforts!

Tim was amazing! He was polite, friendly and knowledgeable. The things he didn't know, he reached out to his supervisor. Tim was not overly pushy about any repairs or additional services. He recommended several things and also connected us with a manager to look at our duct work. I would recommend Tim to anyone needing HVAC services. Oh and Tim even loved on my dogs which pleases them and will then stay out of the way.

The heat stopped working, so I called Miller's to have them come out and look at it. Tim came out and we are very pleased with his work. He determined what the issue was in a timely manner and took the time to explain everything and answer any questions I had. He ordered the part and came out to install it when it came in. He bared the cold weather and work diligently until the heat was working again. Tim was great! Very knowledgeable and professional. I was very pleased with his work. All of my experiences with Miller's have been wonderful. Their techs seem to genuinely care about their customers and and take great pride in their work. As long as techs like Tim keep providing exceptional customer service, Miller's will be my first choice for HVAC services. Highly recommend!

Transparent company with terrific service from beginning to end!
Planning was easy, they called to confirm my appointment the day before, and the technician called when he was headed to my home the day of.
Aaron was so friendly, considerate of our home, and happy to explain everything to me in detail. Along with taking the time to review the HVAC system and issues, he also took the time to explain costs, additional services, etc. At no point did I feel like he was trying to push/sell me anything. We are thrilled to have found such a great company to use and can’t recommend them enough!

Love Miller’s! Our upstairs ac stopped pumping cold air and Donald came out to get it back up and running. He was a breath of fresh air in comparison to others - very friendly, personable and patient with all my tedious questions. Also a plus that he loved dogs! (Especially considering ours wanted to be his new sidekick in the repair process 😄) This was our first time using Miller’s and we are now on their annual maintenance plan. Well done! Very satisfied.

Jesse was an excellent service tech. After troubleshooting my 28 year old system he got it working again. With a toddler and a newborn in the house he suggested we look at replacing the unit with something more reliable. He explained everything clearly and got us set up with a much more efficient unit at a reasonable price with great financing options.

Olivia in the office was very professional and easy to talk to. She explained everything and set up the install date quickly. She gave us all of her contact information and told us if we had any questions we could call, email, or even text her!

The installers Najee, Arliss, and Tim were prompt and professional during the install. They were courteous and and great to be around. They were very patient working around our dog, newborn, and a three year old who had a lot of questions!

I highly recommend Miller’s, they made the whole process of getting a new AC and furnace easy!

We had the best possible experience. From the first contact with Steve to the end of the job, everything was perfect. The installation technicians were so professional and courteous. We are happy with our new system and the quality in which it was installed. Thank you, 5 stars all the way.

08/16/22
Spent 850plus on some things to hopefully prolong the life of my unit. That's with a discount for being some kind of membership. I assume the work was done quickly. Took the guy 30 minutes. I have some warranty through Miller's. Fantastic.

05/16/22 I had a great experience on the phone with Markita, not sure if I am spelling it correctly, and she was so nice and helpful to me. She found a day and was super friendly. Thanks!! 5 stars!!

Had a great experience, everyone was so helpful. James and Jesse worked on my unit. Will from the office called and checked on me. I ended up signing up for a maintenance program also. Class act these guys and gals. I would recommend them to.anyone. I also found out my mom uses them also.

Miller's Heating & Air are just lovely people. We needed a simple routine maintenance for our A/C unit. Tim was personable, really patient at explaining things (I ask lots of questions), and direct in saying exactly what he was going to do and where he would need access to do it. There were a few scheduling issues from our original booking date, both on our end and Miller's end, but Kim in the office was a pro at re-working days and time slots that worked for everyone. As someone with a background in admin, I judge a company by how the office staff interacts with me; her friendly demeanor, patience, and follow through was excellent and has me committed to Miller's.

I called Miller's after hours on a Friday for a A/C problem. I received a call 730 Saturday morning from a very friendly admin person, letting me know they would be sending someone out. A tech (Aaron) was at my house by 830 Saturday morning. Diagnosed the issue within 15 minutes and had it repaired in another 15. Aaron was super friendly, knowledgeable and professional. I will definitely use Miller's again and will recommend them to others. Thanks everyone! MILLERS!!!!

Tim H at Miller came over went under the house, checked all the duct work, recommended some repair & replacement. He was professional, very knowledgeable & polite. He Explained his recommendation & the cost and was actually able to do the work same day. I recommend Miller highly!!
Sam Uhlenbrock

Hello. My name is Patrick McAllister. In July of 2022 Miller Energy installed
a new central A/C unit in my home. The service was outstanding! Miller
arrived on time and kept me posted on every step of this process. Miller Energy is the right company for you! I have been a customer since 1989.

Tim came out and was very thorough on his inspection and took the time to properly diagnose and explain exactly what was going on with my system. He was very knowledgeable and patient with my questions during the visit. I would recommend Tim and Miller's to anyone who needed this type of service. Thank you for your help

Can't thank Miller's enough! They were super quick with their responses and have been available to help every time we've called! Jesse was our tech and he went above and beyond to make sure we were cool on a super hot Virginia beach day. We look forward to our new relationship with this company and can't recommend them enough! Thank you guys!

Absolutely wonderful company! Professional, friendly and prompt service. Technician was extremely personable and respectful. I would not consider using any other company than Millers for air-conditioning or heating.

The customer service was excellent from beginning to end. Olivia did a great job coordinating the services. Ray & Nick did an excellent job with taking out my old HVAC system and installing a new one.

The tech, Jesse, arrived on time and diagnosed the problem quickly. He was able to obtain the parts and return the next day to complete the repairs. Very professional and efficient.

All the people we worked with from start to finish were respectful, professional, and honestly caring. Our family is grateful for Miller’s, especially Ryan, for guidance with our conundrum of an HVAC system and for making sure we don’t go yet another summer without a properly working system. All the guys were an absolute pleasure to have in our home with our baby!

Their team that came out was really great. Very professional and knowledgeable. They got my HVAV back up and air flow working great. I really like their service and will be using them again in the future. I highly recommend them.

Had Miller's come out and look at our A/C. Everything was quickly and efficiently fixed. Ryan was our tech, and he took care of the few minor issues that were wrong with the system that got our A/C in working condition again. Because of the minor issues, there was no added expense outside of the diagnostic fee. Another company wanted me to pay a large amount to have these small problems addressed. He made some suggestions on things we can do, but there was no added pressure to commit to doing these things. We really appreciated Ryan and his work. He was incredibly friendly and professional, and we hope that Miller's appreciates him as well.

05/16/22 I had a great experience on the phone with Markita, not sure if I am spelling it correctly, and she was so nice and helpful to me. She found a day and was super friendly. Thanks!! 5 stars!!

Had a great experience, everyone was so helpful. James and Jesse worked on my unit. Will from the office called and checked on me. I ended up signing up for a maintenance program also. Class act these guys and gals. I would recommend them to.anyone. I also found out my mom uses them also.

Water was leaking from the ceiling in the master bedroom. Called Miller's heating and air. They dispatched a tech the same day (I really appreciated that). Tech Aaron Brunson came to my house 2 hours after I called. He was professional, respectful of my home, knew immediately how to proceed and was able to fix the leaking a/c unit quickly. He kept me informed what was going on and how he proceeded, instead of the other company I had last month who was only interested in pushing a complete a/c install on me. I was also very surprised at the cost of the repair. Much lower what some other companies wanted. Thank you Aaron and thank you Miller's Heat and air. Next issue I have, you will be the first to call.

I have to brag and say what a great decision I made having Millers come out to help diagnose my a/c! The original issue was the upstairs being significantly warmer than downstairs. I would freeze downstairs trying to cool the upstairs. The repair technician was amazing! He took the time to listen to what I had to say and really hear what I was saying. He took a look at every aspect of the system to make sure it was running smoothly. And even after we thought he was done having made some adjustments, he took further time to listen when I mentioned the fan was acting up. I ended up having to get a new motor for the fan and the price was very reasonable, lower than I was expecting. Not once did I get the impression the tech was just trying to make money for the company.

Aaron was great. He arrived when he said he would and was nothing but professional. Not once did he try to sell me in anything. He was honest and personable. After hearing about Millers on the radio every morning and reading a couple reviews - they come as advertised. Highly recommend.

I had to get my unit checked because it wasn't blowing any cold air. Jesse from Miller's energy was very knowledgeable about the system and the issue i was having. He thoroughly explained everything that was going on and broke it down to details. Very good job!

Aaron was personable and professional in his work and able to explain to us what and why additional work needed to be performed. We appreciate his attention to detail and the unit actually looks brand new and runs quieter than ever. It's great that you have an employee that actually has a work ethic. Thank you !! Great job, Aaron !!!

Miller’s installed our new HVAC unit and ductwork in 2021. Every technician was polite, professional and patient with all of my questions. Yesterday, Leon came to do my first annual checkup and cleaning. He was on time, prepared for the work, professional, and explained every step of what he would be doing. I appreciate that I can depend on a reliable company with consistency across all employees! Thank you for your hard work and dedication to your field!

Leon was very professional, knowledgeable, and on time. He was able to answer all my questions. The cost was reasonable for the service rendered. I would definitely recommend him and Miller Oil.

Senior Service Technician Aaron Brown did a wonderful job with my yearly HVAC maintenance! He explained to me the process, as well as tips and tricks for maintenance that I could be doing throughout the year. He was very knowledgeable and answered any questions I had. Thank you! I would definitely recommend using Miller's service!

Senior technician Aaron was very friendly and professional. He arrived early and worked quickly in diagnosing the issues and explaining things in an easy to follow manor. He even made sure all the available discounts that were part of my service plan were applied without me even asking. I would definitely recommend this company to anyone with heating needs.

I have been a Miller Energy Customer since 1989. The service has always
been outstanding..The service reps provide good information and have a deep understanding of all heating and A/C systems.. Miller Energy will never fail you. Value to the customer is what Miller Energy stands for!!

We needed a new heating and cooling system installed. We made contact with Miller’s and Eric Garner came to our house. He was really knowledgeable and professional when presenting the different options that would be the best fit for our house. After making the decision to use Miller’s Ray the lead service tech and his team showed up on time and works for two (2) days and completed a complete tear-out and install of our new systems which included both gas and a heat pump multi-zone units. The entire process exceeded our expectations both quality of work and professionalism of the staff while in our home was exceptional. At the completion of all work performed Ray explained all the new functions and operations. He stayed and made sure all systems were operating within normal levels and our house was clean and in order. We can’t say enough good things about Miller’s and the organization of the process. We would recommend Miller’s to anyone needing HVAC work. Thank you Miller’s, Ray and team.

First off, we contacted them in the morning at 11am and they had someone immediately come out by 3pm. Ryan was our service tech and his customer service and product knowledge was superb! Thanks Miller!!

I needed a new heating and cooling system..
Eric Garner was very professional, friendly and knowledgeable about the system which would work best for me and was able to show many options for financial assistance...
Joshua Kellam, Devin and Dylan were very prompt and professional... It was nice to see seasoned technicians showing and teaching new employees the process of new installations...
My questions were answered without making me feel like I was disturbing the installation process...

Aaron and Gavin did an outstanding job adjusting the furnace and thermostat. The air flow is now more even. They were very efficient and informative.
Merlin

James was so amazing! They are so affordable, respectful, friendly, knowledgeable! Words cannot explain how thankful we are for them!

Great overall experience with Miller's! The technician Jessie was very knowledgeable and thorough. He made sure everything was done correctly and in good working order. He was on time clean and efficient. He went over all my options regarding my repair and answered any questions I had. Definitely would recommend and use Miller's in the future!

We had a new heat pump package installed. I cannot say enough about the excellent installer we had Dillon Benson. This young man was very polite and courteous. He kept us well informed of what was going on and as far as we are concerned went above and beyond. He was at our house until 9 or 930 pm for two nights. I would highly recommend him for any installation needs.

I had two great guys work on my system over a couple day period. Had a thermostat put in on Monday and a part for heat and AC put in today by Jesse. Will from the office called and check on me and the process of install, he also answered some questions for me, very helpful. The ladies who set up the appointments and answered the phones are very professional as everyone was. Everything is fixed and I also signed up for a maintenance program to boot.

Found out my Mom uses Miller also.

Good group of people to deal with. Very pleased.

Had a great experience, everyone was so helpful. James and Jesse worked on my unit. Will from the office called and checked on me. I ended up signing up for a maintenance program also. Class act these guys and gals. I would recommend them to.anyone. I also found out my mom uses them also.

From start to finish a great experience. Murph was honest and tailoried options according to our needs rather than trying to sell us something more. By the time he left we felt as if we had made a new friend. The installation crew was amazing. Tyler, Bruce, James and Dillon were an unbeatsble team. They were professional, timely, courteous, detailed, thorough and genuine. We can't say enough good things about them. Every company wants to have employees like these guys as part of their team. We would recommend Miller's to anyone without hesitation.

The team had to come in and replace all the registers on the second floor of my house, upgrad the duct work in the attic, and increase the size of my vent returns. They were excellent at every aspect, super respectful and just a delight to work with. They house feels amazing now!

Mr. James was very efficiency and knowledgeable . He did a wonderful job explaining my system to me. I would recommend eveeyone to use millers.

Replaced damaged Oil Burner Control and installed a surge protector. The boiler wouldn’t run. Jesse was very knowledgeable about the problem and repaired it. Very pleased with the service and professionalism of Jesse.

What a great experience! With such a high cost item of a new HVAC system, you definitely want people you can trust. Every step of the way, from the quote to the van pulling away at the end of the job, I had total faith in this team. Our new system is working so well, we actually had to go up a few degrees on our set temp (which is a good thing!) The install guys were courteous, professional, and quick. I definitely recommend, and would use Miller's for any future HVAC needs.

Aaron Brunson came to inspect our AC system and patiently listened to us as we described some issues with cooling and heating. He found the causes and provided good solutions. A new system and repairs to existing ducts will occur at a later date.

Sent an inquiry in via the contact form and got a text in about 5-10 minutes. Have an issue with a portable AC unit and the person responding was truthful that the cost of repair is likely to equal the cost of a new unit. They also expressed concern for me with the warm weather. Would definitely contact again!

Great service at an affordable price, especially for an after hours/weekend service. Aaron was great at communicating before coming and while he was here. He let me watch when I wanted and learn a little while he explained what the issues were. I would absolutely recommend these folks to anyone.

We want to describe the excellent experience we had today with Miller Oil. Today we had our HVAC unit serviced by Jesse. He was personable, polite, knowledgeable, and very informative about all aspects of our unit. He was timely in getting to our house, and he answered all of our questions about our Carrier HVAC unit. Cannot be more pleased with the service Miller Oil has provided. Miller Oil is our choice now, and we thank you, Jesse!

We want to describe the excellent experience we had today with Miller Oil, juxtaposed against the experience we had with the installers of our unit (whose name will not be said). Our installers had immediately put us on a yearly service charge, but we felt it excessive, and declined. Five years after installation, we felt we needed to have our unit serviced, but the installers of our unit would not return our calls after we questioned their high annual service fees, which were excessive. We want to thank Miller Oil, and Jesse Sloan, for helping us, as our filter needed changing, etc. As our choice for an outside company, we could not have been more pleased. Today we had our unit checked over by Jesse. He was personable, likeable, and very informative about all aspects of our unit. He was timely in getting to our house, and he answered all of our questions about our Carrier HVAC unit. Cannot be more pleased with the service Miller Oil has provided. Miller Oil is our choice now, and we thank you, Jesse!

AC went out, a friend referred us to Miller, called them up and they sent out Jesse the same day. He was great, in no time he found the issue and had us up and running. Would highly recommend. Again thanks to Jesse on a great job. Super courteous, knows his stuff.

Water was leaking from the ceiling in the master bedroom. Called Miller's heating and air. They dispatched a tech the same day (I really appreciated that). Tech Aaron Brunson came to my house 2 hours after I called. He was professional, respectful of my home, knew immediately how to proceed and was able to fix the leaking a/c unit quickly. He kept me informed what was going on and how he proceeded, instead of the other company I had last month who was only interested in pushing a complete a/c install on me. I was also very surprised at the cost of the repair. Much lower what some other companies wanted. Thank you Aaron and thank you Miller's Heat and air. Next issue I have, you will be the first to call.

Miller's Heating and A/C is the best! Aaron explained everything about my A/C system, what was wrong, and helped me decide the best option for replacement. Install went perfectly thanks to Bruce and Ian who are very skilled. Olivia coordinated everything and was so pleasant to work with. The whole team did an amazing job. I highly recommend Miller's!

Not only was Miller’s Heating and Air Conditioning very professional, knowledgeable, and accommodating, but their team was extremely personable and kind. Between speaking to Will, Ann, and Aaron - all 3 were absolutely so helpful and amazing with fitting me into a packed schedule so they could assess what was wrong and get my AC back up and running. I’m so appreciative of their hard work and not only would recommend them to anyone looking for an awesome HVAC company, but will only be using them in the future.

So My air decided to quit working on a 90 degree day and Miller's was the only company that could see me the same day. Aaron was dispatched to my house within hours. He walked me through my options and explained it clearly and easily understandable. My system was old, but he got it to run to cool of f the house until I could get the new system installed. Highly recommend this company and ask for Aaron Brunson as your technician.

Jake came out and diagnosed our system as we were looking for a second opinion. He was extremely thorough and explained the process as he went through. He almost immediately came to a different conclusion than our first diagnostic from a different company and he was able to repair the system and getting it running again quickly without having to replace any costly parts or the whole system. We will definitely call him if we have issues in the future.

Aaron was a pleasure to work with on our annual boiler maintenance service. He was courteous and punctual and very easy to talk to. He even took the time and trouble to increase the thermostat on our new water heater when I mentioned I was nervous about attempting it. It’s very nice to encounter a technician so helpful. Thanks, Miller’s and Aaron!

Aaron, the service tech was super informative and shared what was going on with our unit so I felt confident in deciding what steps to take to resolve our HVAC issues. I highly recommend this company and will use them again without second thought. Super professional and extremely knowledgeable. 10 out of 10 company.

A great company! I called in the morning and they had a technician out in the afternoon. He was extremely pleasant and super knowledgeable. I fix many things myself and would call them again if needed.

Aaron was the technician that came to do a regular service check on our HVAC. He was incredibly friendly, polite, knowledgeable, and professional. He called 15 minutes before arriving to let me know he was on his way and even made sure it was okay that he parked in the driveway when he arrived. He went above and beyond my customer service expectations and he even remembered coming out here last year by telling me he remembered our cats! A wonderful company and by the looks of other reviews, they have nothing but friendly and helpful technicians.

As soon as I called Miller's, Pat was so friendly and answered all of my questions with no hesitation, I knew was in good hands. She informed me that Jessie would be taking care of my issue and he arrived very quickly. Jessie was just great, very friendly informative and understanding. There's no question that I will be doing business with this company 🙏🏾

My boiler system needed a repair, as it was leaking natural gas. The customer service representative scheduled me their next available appointment, short notice. My technician, Ryan, was very knowledgable about the system, did the repair quickly, and since I recently acquired the property he went over the details of how my boiler worked and how to maintain it. Additionally he checked some wires that were exposed near the boiler to ensure there was no electricity running through them, and assisted me in diagnosing what was wrong with my gas fireplace which wasn't lighting, at no charge! I've never had this great of customer service from a home service company. I will be using Millers for all of my future heating and cooling needs. Great experience and fair prices!

We attempted to swap thermostats in our new apartment, and an error message populated for redundant wiring. I called Millers HVAC in the afternoon and was able to get an appointment early next morning. The repairman Jesse was extremely professional and efficient. Overall, very satisfied with the service.

Aaron came by today to service my HVAC. He is very knowledgeable and friendly. Aaron was able to show me problems I didn’t even know existed (which explained a lot about other issues I was having in my home). He offered solutions and took his time to explain the process and resolve my HVAC issues promptly. Aaron is professional courteous and extremely helpful, a serious asset to Miller Co! Thank you Aaron!!

Aaron was the best!! He called before he came and was right on time. Super knowledgeable and thoroughly explained each step of what he was doing/looking for. Extremely helpful when it came to choosing a unit and offered very quick install date also! I feel very comfortable & confident thanks to Aaron!

Aaron was the ultimate pro in helping us understand why our brand new house wasn’t heating evenly; not to mention on time, professional and courteous. He took one look at things and knew exactly what to do and how to do it, even taking pictures to show us what he was talking about. We wouldn’t trust anyone else! He knew inspection codes and how to fix mistakes others had clearly neglected, and finished up by mentioning their maintenance plans they offer. We passed his name along to everyone in our neighborhood!

Aaron, our technician was wonderful. He arrived within the window of time promised. He took time to fully explain the problem and offered 3 options, based on cost, with what to do for repairs. He left the place clean. Also, I received 2 calls from the office letting us know when to expect him. The office staff is kind and helpful too! Bravo, Miller Oil!

Jesse came out to repair our 60 plus year old heater. He was professional and walked us through every step. We are very pleased and will definitely recommend Miller's to everyone. What a lifesaver Jesse was.

Jesse was awesome he repaired my tankless water heater. Responsive time was superb. I called in to get service and got fitted in the schedule the same day. I will be so happy to take my hot showers again. Thank you Jesse for your professionalism and thank you Ms. Pat for getting me booked so quickly.

Our heat cut our last night and was just pushing cool air. Contacted Miller's first thing in the morning and Aaron was sent to help us out. He was communicative, informative, professional, and very helpful. He explained and showed the source of the issue and presented viable options of service to fix the problem immediately and in the long run. We appreciated his professional suggestions and are pleased with the work he did to fix the heating issue! Definitely recommend Miller's and are very satisfied with Aaron's service!

Awesome service and knowledgeable technician! My boiler system was not working at all - and is “vintage” so it’s hard to find someone who can repair it on short notice. Not only were they able to work me in for same day service, they sent a Sr. Tech who quickly figured out the issue and got things working again.

The team took our concerns to heart. They were very professional and responded quickly to any concerns or questions. Options were explained thoroughly. We are very pleased with the turnaround, quality and professionalism of the team.

Aaron is a knowledgeable and trustworthy technician, he was able to help us maintain safe and efficient heating and cooling systems at our residence and Investment properties. 5 star employee, at a 5 star Company.

I was very happy with the service that Aaron provided! He explained very clearly and in great detail what the issues were with our air handler. He was very responsive, and answered all of the questions my wife and I had. Would highly recommend Aaron, and Miller's for your Ac needs.

From the time I called to request an appointment and when they were able to order a part for me and send out a technician was very fast. Their staff is very communicative and thorough, which is greatly appreciated these days. Jesse the technician called to give me a heads up when he was on his was, was very professional, friendly, and accommodating.

Contacted Millers for the first time to help me with problems I was having with the boiler system. They were quick to identify the issues and helped me better understand how the system worked. They scheduled the service in a timely manner, the service tech showed up on time, was very knowledgeable and experienced. Only wish the previous homeowner used Millers to begin with.

I was having trouble with my hot water supply. The dispatcher got a tech, Ryan, out to me within an hour. He was polite and efficient in diagnosing the issue: a broken valve. The service was great and affordable.

The technician was curtious, professional, and attentive to detail. Arrived on time with even a prior phone call to alert me to his pending arrival. There were no issues that need improvement nor attention.

On time, and very knowledgeable.

Jesse is always polite clean professional and I always request him. Thank You all.

Had diagnostic service done, Technician very knowledgeable and provided good explanation of the problem

Aaron arrived on time, addressed all my concerns, and followed Covid safety recommendations.

He provided outstanding professional service!

Jesse the service man was here on time, went through my system and did a great maintenance. He's very friendly and knowledgeable. Strongly recommend Millers they've taken care of since 1975!

Aaron, our tech and preferred tech, is excellent and friendly. He is knowledgeable, on time, considerate and always takes the time to throughly explain everything to us and answer any question we have.
The office staff is awesome and the pricing and plans are the best in the area. The company merger, or change, did not make any impact on us, which is an achievement most companies can not manage.

Please ensure Aaron receives an official pay on the back for his effortless efforts, he is very much appreciated here on Sherry Ave!

Thank you,

Kudos!

Just purchased a home in Norfolk. Miller's was the company the prior owner was using for its annual maintenance. I called them up, to continue and talk about my plans and options, and everyone I spoke with was awesome. A big shout out to Ms. Pat, as I spoke with her the most and all conversations were great. The senior service technician, Aaron Brunson, called me prior to coming out, showed up on time and was professional and nice throughout the whole interaction. I have no prior experience with an oil boiler, so he took the time to explain the whole system and what he was going to do. I'm definitely going to be utilizing them for my needs!

I LOVE this company. Mike did an excellent and very thorough job of servicing both of our units while simultaneously teaching my son and I about the features of our units. Thank you so much for your honest and efficient service. We will definitely be calling Miller Air Conditioning & Heating in the future.