HVAC, Plumbing, and Electrical Company

Miller went the extra mile to confirm what other companies had ignored to determine that I do indeed have “black organic matter” growing in my return and supply vents and ducting. Thank you for caring about the safety and health of my family!

Hello, my name is Lewis Reyna. I chose Miller's to install a new Ruud HVAC system in my home. This is no fly by night outfit. Miller's is a large busy company. The interactions I've had with their employees has been exemplary. I visited their building in Chesapeake. Well they don't have a customer service counter as they do all their service via telephone and in person but they still came out and met me in person. I saw that they have a training department section in their building where they train their technicians. I was impressed with what I saw of their layout. Their vans are clean their, employees are dressed modestly and cleanly, knowledgeable, & polite. The technicians that installed the system went above & beyond a simple installation - they left their work area clean & neat, a sign that professionals that take care & pride in their work did their work here. Great job!

Millers sent two top notch technicians. They are professional knowledgeable and courteous. They tidy up after the job and walked me through the system noting the things I needed to do. The explained my service plan and was on their way. I received a fair price on my mini split along with a solid maintenance plan!!! I would recommend

I hit the Jackpot

Josh came out today and did a great job explaining the system to us, presenting us options to fix the problem at hand *evaporator coil leak*, and did his due diligence. We are going to review said quotes further more and follow up in a timely manner. In addition, Miller's honored their discount for us experiencing an accidental "no call no show" and that speaks volumes in itself. Thanks again.

Absolutely love Millers. Joshua came to the house today to review our old AC system. He went over the cost of repair and guided us on getting a quote for a new system so we could compare costs and decide on our next step. Since this is a second unit that only controls a small portion of the house we don’t need a top of the line system. Appreciate his honesty and no pressure sales.

Wow! I was so impressed today with our technician. He came out and was extremely professional, knowledgeable, and unbelievably thorough. He spent a lot of time looking at three systems that we had. He took many pictures and spent a lot of time detailing to us where we stood on all systems. I knew that one of our systems was very old, but he took pictures to convincingly show us that this needs to be replaced. The customer service that we had today with our technician from Millers would rate a six star if possible. I would recommend Millers without reservation. Thanks to them for all the great service given to us today.

We had a new unit installed and our ductwork replaced. Jeremy and crew were professional and friendly. He kept me informed along the way of how long it would take and any issues they encountered. It’s been a couple of days since the install and so far so good! This is the 3rd job we’ve had done by millers home comfort and have had good experiences each time.

Tech Dana was amazing. Dana was with the best service ET Lawson!

Miller Oil purchased ET Lawson

Miller service is outstanding BUT now charging a service fee for warranty work!

Do not believe this is fair and reasonable!!

Unfortunately had no choice but to pay the fee for warranty work!

Again Dana was highly knowledgeable and went above beyond to provide customer service!!

From start to finish my experience with Miller's was wonderful. Our extremely old unit finally breathed its last breath of cold air and was done. I have been using Miller's for years and Pritchard and Fallin before that for maintenance, but now we needed to change out. The sales representative that was sent was extremely thorough, very kind and I did not feel rushed or that I was being subjected to a sales pitch. I feel like we truly picked a unit that fit our home's needs. Scheduling was prompt, communication was excellent throughout, and the install team was amazing. They were three extremely professional, knowledgeable and patient people. They answered all my questions, they did what they came to do, which was installed the new outdoor unit, air handler, and thermostat, explained it to me, and did such a nice job tidying up after themselves. A pleasant experience during an unpleasant situation. I would highly recommend this Company.

Pedro did an excellent job while at my house today. He was knowledgeable and very professional. Not many technicians will come out and actually do the maintenance the right way. I will definitely recommend Miller's Home Comfort to everyone who mentions they need some work done. Thank you Pedro for your hard work.

The install crews customer service was outstanding. They were happy to answer all my last minute questions and went strait to work. My family's home never felt so comfortable. Thanks Miller's!

Cameron came out to fix a leaking valve next to our water heater. Super professional and efficient! His knowledge is top notch and explained the process and how to use the new valve so I will easily remember. The whole repair was completed quickly. If I could give more stars I would. Millers has taken great care of our family.

Tim came to service my furnace and AC units. He was very pleasant friendly and so informative. An issue came up with my AC as a result of the servicing and his honesty handling the issue will ensure I stay nice and cool this summer. I cannot say enough about him and Millers. The company has grown and expanded but they still treat the customer in a very personal manner. Tim also handled a separate issue for me that I was unaware that Miller could perform regarding an underground tank, due to his thoroughness. I truly appreciate him.

Jay was very professional, thorough, and polite. He explained the issues going on with my system and recommended the parts and options I had to prolong the parts in the future. After replacing the necessary parts, he double checked all the other sections of the system that were still working to ensure we wouldn't be left in the cold. Highly recommend these guys.

Very happy with the service received from Miller's. My wife and I had AJ for our tech and he was very thorough with the work done, as well as very personable. He was detailed in explaining any issues found, what would be required for a fix, and took plenty of pictures to show us any problem spots. Would definitely recommend Miller's as we had a great experience.

We requested Miller’s come for an HVAC system inspection because we just bought our house and weren’t sure when the system had been serviced last. Adrian came out and spent 3.5 hours going over everything, including the ductwork in the crawl space. He told us what we might want to repair but never pressured us. He was very nice and professional. When we scheduled the suggested work, we met Logan. He did a great job servicing our system. The next day we heard a strange noise so we called Miller’s and they sent someone right away, Mike. Mike was able to quickly diagnose and fix the issue and now everything is working great. We’ll definitely use Miller’s again!

The service tech Logan was professional, courteous and knowledgeable. He serviced my 18 year old HVAC system and laid out option's for its continued operation. This was my first time dealing with Miller's and I was pleased with the repairs and service. Additionally, the front office personal I spoke to were also friendly and efficient. I was informed of my techs visit and service confirmation. Thank you. ☆☆☆☆☆☆(March 2025) This is an updated review as two HVAC units were in need of replacement due to age, wear, noise and cracked exchangers. Jeremy and Chaise replaced the units. A 2.5 and 3 ton complete with furnaces. Each unit was completed in less than a day. They were thorough and meticulous with the removal and replacement as well as the additional register that was needed for proper flow. The work looks great, the systems run perfectly and they cleaned up afterwards. They were knowledgeable, courteous, and professional. The extra effort ensured that my system not only ran well but also looked good. As a side note, the Rudd HVACs are super quiet, which really was a nice change from my decades old unit. Thank you to you and your team.

We had a great experience with Miller's. Eric spent a lot of time walking us through our options for our HVAC and boiler. I felt like he truly cared about our budget, wants and needs.
Then, Brian and Aries did an excellent job on our boiler install. They were super communicative, professional and helpful! They even provided is with space heaters during the installation.
Miller's even drained and removed our old oil tank for us.
I really feel that Miller's wanted us to be informed and comfortable with everything! I trusted everyone we worked with and I'm so happy with our new system.